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IT Support Request
Your Name:
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Group:
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- Select -
Faculty
Staff
Student
Email Address:
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Phone:
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Building:
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BSW
CSB
CSML
Koffler
LSS
OC
Other
Room Number / Other:
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The equipment needing attention is:
*
Assigned to you
Assigned to a person you support
Assigned to a lab
Connected to an instrument
Doesn't apply
Subject - Brief Summary of Your Request
Type of Problem (Choose as many items as needed)
If this is an emergency, please note this in the description below
and provide an explanation of why this request is urgent.
Operating System:
Select from list
Windows
Linux/Unix
Don't Know
Software:
Select from list
Install new software
Update existing software
Email:
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Outlook client
Outlook web application
Other (i.e., Thunderbird, Eudora, etc.)
Web:
Select from list
Department Website
CBC Portal (OARS/PCard, etc.)
Other (describe below)
Connectivity:
Select from list
Can't connect to the S Drive
Can't connect to the wired network
Can't connect to wireless network
Other (describe below)
Virus:
Select from list
Found by anti-virus software
Received message (please include message below)
Other (describe below)
Printer:
Select from list
Connected to my computer or a computer in my work area
Connected to the network
Other multipurpose printer or copier (describe below)
Describe the reason for your support request in detail:
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Word verification:
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verify using audio
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Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.
IT Support
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