IT Support - Services

INFRASTRUCTURE

    Backup
  • Data recovery (S Drive and My Documents - only available to CATNET users
    Web
  • Drupal Updates
  • Drupal Configuration
  • Programing
    Database
  • Query Configuration
  • Creation
    Security
  • Firewall
  • Sophos Server Maintenance
  • VPN (User Management)
    Active Dirctory
    Network
  • IP Administration
    Printing
  • Account Management
  • Server Maintenance
    Consulting
  • Computer Purchases
    Online
  • Ticketing System
  • Reports
  • Tracking
    Software
  • License Management

NON INFRASTRUCTURE

Desktop Support

    Windows
  • Data Synchronization (CATNET)
  • Software Installation/Configuration
  • User Profile management
  • Network
  • Drive Mapping
  • Hardware Installation
  • Sophos (Virus Cleanup)
    Mac
  • Software Installation/Configuration
  • User Profile management
  • Network
  • Drive Mapping
  • Hardware Installation
  • Sophos (Virus Cleanup)
    Linux
  • Software Installation/Configuration
  • User Profile management
  • Network
  • Drive Mapping
  • Hardware Installation
  • Sophos (Virus Cleanup)
    Email Support
  • Configuration
    Printing
  • Network
  • Configuration